v 2.3.2 - Jun 10th

this release brings a major step forward in operational visibility with the introduction of live analytics charts directly on the nima homepage, giving trust & safety teams an at a glance view of their activity without leaving the platform it also ships a range of workflow and configuration improvements — including smarter queue management, more expressive rule authoring, and a polished notification settings experience new features analytics dashboard on homepage moderators and administrators can now view embedded analytics charts directly on the nima homepage key moderation metrics are surfaced immediately upon login, and the full analytics dashboard is one click away access is permission controlled, and restricted to admins dynamic appeal reply messages platform operators can now configure custom response messages for appeal replies using environment level variables, in the same way rfi (request for information) messages are configured this gives compliance and operations teams more flexibility to tailor automated communications without requiring code changes cases auto release after time threshold queues can now be configured to automatically release a case after a set number of minutes, rather than waiting for the full sla duration to expire this helps prevent bottlenecks when moderators take items but are unable to complete review within the expected window improvements user notifications settings overhaul the notification configuration interface has been significantly improved moderators can now preview notification templates on hover, more easily assign and unassign actions, and filter by action type a usage chip shows at a glance which actions are linked to each template, and the overall layout has been polished for clarity policies settings alignment the policies settings page has been visually aligned with the queues interface, creating a more consistent experience across the platform queue settings — bulk add custom attributes a new "add all" button in queue settings makes it faster to assign all available custom attributes to a queue in a single click, eliminating the need to add them one by one strike system — policy visibility per tier each tier in the strike system configuration now displays the policies associated with it, making it easier to audit and manage enforcement rules without needing to cross reference elsewhere rule threshold wording clarification in rule creation, the threshold action previously labelled "ignore" has been renamed to "no rule violation " this better reflects the intended meaning and reduces ambiguity when configuring detection thresholds appeals history — last action display the appeals view now shows the most recent action taken (including revert actions) alongside the full action history, giving reviewers a clearer picture of what has happened to each item notification template variables — policy value appeal policy values are now available as a variable in the notification template editor, enabling more contextual and informative messages sent to users following a moderation decision fixes & stability policy name reuse it is now possible to create a new policy using a name that was previously used by a deleted policy the constraint previously blocked this incorrectly case locking — pause button fix clicking the pause button now correctly releases the lock on a case, allowing other moderators to pick it up previously, the case could remain locked after pausing bulk actions — ui state after deselect deselecting all cases in a bulk action now correctly resets the ui state, resolving a visual inconsistency where action controls remained visible with no items selected moderator log loading performance agent activity logs now load significantly faster, addressing a performance degradation that affected teams with high volumes of moderation history search — 504 timeout on action filters filtering content by action in the search interface no longer triggers a 504 timeout error the underlying query has been optimized to handle large datasets reliably pull shortcuts — policy diffs not returned pull shortcuts now correctly return policy diffs, resolving an issue where the endpoint returned incomplete data