Reports List
7 min
the reports list is the complete record of everything that has entered nima where a queue serves you the most urgent cases to work through, the reports list lets you search, filter and audit across every report — pending, processed and failed alike open it from operate > reports what you can see the reports available to you depend on your permissions, and the page title tells you which set you are looking at page title what it contains reports everything — pending, processed and failed pending reports only reports still awaiting a decision processed reports only reports that have been actioned failed reports only reports whose enforcement failed if a colleague sees rows you don't, this is why access is granted per role in configure > moderation & teams > roles & access a count of the reports matching your current filters sits next to the title, and a last updated timestamp above the table tells you how fresh the list is rows are grouped by content each row is a case one piece of content, with every report against it grouped together when the same content has been reported more than once, the row shows the first report and a count of the others — expand it to see each individual report in the same columns this is the same case centric logic the moderation console docid\ angnoc xkytjfghpyhxmz uses you review the content once, whoever reported it row colours rows are tinted to show their state at a glance colour meaning white pending — not yet reviewed green processed — a moderator has taken a decision orange the decision is being retried after a delivery failure red enforcement failed — the decision was taken but your platform did not receive it red and orange rows need attention even though the moderator's work is done the decision exists in nima but has not taken effect on your platform filter on failed reports to see them together, and open the case to inspect the response your endpoint returned columns every column can be shown, hidden and reordered from customize , and each column header carries a copy button that copies that column's values for all rows on screen — useful for pulling a set of ids into a ticket or a spreadsheet always populated report id and content id — the case and the piece of content it concerns content — a preview of the reported text or media date — when the report arrived source — where it came from user report, proactive detection, lea, trusted flagger priority — a colour coded severity badge low, medium, high or severe input labels — the categories matched, whether returned by an ai provider or selected by the reporter content type , moderation queue , reason for request reporter id and reported account id populated once a report has been reviewed moderated on , moderator name , handling time , processed time action taken , policy , subpolicy reported to agencies — when the case was submitted to an external agency rfi date — when information was last requested from a user your platform's custom attributes docid 2fmg8gdwrlps9p7lslnuf can be added as columns too searching and filtering the search box looks up an id it matches on content id first and falls back to report id if there is no match alongside it you can filter on status , source , priority , moderation queue , date , policy , subpolicy , action taken , request for info (all with an rfi, unread replies, or unanswered requests) and any custom attribute you have configured the list shows 50 reports per page by default; you can raise this to 100, 150 or 200 opening a case clicking any row opens the case in the same four panel view used by the moderation console docid\ angnoc xkytjfghpyhxmz the left panel lists every report on the content, with its source, age, input labels and — for proactive detection — the matched rule and the confidence scores returned by the provider the centre panel shows the content itself with its id, type and metadata the reported account panel shows the account's violation rate — the share of the account's decided content that was found to violate a policy — its activity over the last 90 days and the strikes it holds, the quickest way to tell a first offence from a pattern the right panel is where the decision is taken dismiss with no policy violation , apply a workflow action, or apply the policy the content violates from the same view you can re route the case to another queue, add a note for the rest of the team, or request information from the reporter or the reported account before deciding opening a case that another moderator is already reviewing tells you who has it, rather than letting you both work on it reports list or queue? both open the same case view; they differ in what they put in front of you work a queue ( visualising a case in nima docid\ pfpn4eawznlwtgx9r w w ) when you are moderating it serves the most urgent cases in priority order and keeps you moving use the reports list when you are looking for something specific — auditing a decision, answering a regulator, tracing one account's history, or clearing failed enforcements