v3.0 - July 15th

welcome to nima next! a brand new overview page gives teams a single, live command center with key metrics and trends, access to queues, and industry updates nima next has also a redesigned queue page showing pending caseloads and sla breaches at a glance finally technical teams now have access to a debug reports page, that makes it easier to inspect and troubleshoot the lifecycle of individual reports highlights new overview it brings your whole trust & safety operations into one place admins land on overview to see key metrics, queue health, team availability, and industry updates designed to answer "where do we need attention right now?" the moment you log in admins have access by default to the page, other roles can be granted access from settings queue page with sla tracking see queues with their total pending cases, how many cases are breaching sla, and the queue's sla target so team leads and admins can instantly spot which queues are backed up or at risk this way, moderators know what queues to tackle first, with nima surfacing cases in sla breach first live team presence admins can now see which moderators are online at any moment, grouped by team, directly from the overview presence updates continuously in the background, giving team leads real time visibility into availability so they can balance workloads and coverage debug reports a debug view makes it easier for technical teams to inspect the lifecycle behind an individual report, helping teams troubleshoot and understand how content was processed improvements inclusive range filtering for custom attributes custom attribute filters now support "greater than or equal to" (≥) and "less than or equal to" (≤) operators for numeric values, making it easier to build precise range filters when creating rules cleaner routing to review queues the option to re route cases into ngo/lea queue has been hidden from the moderation view to preserve the purpose of this queue reviewing cases to send to ncmec or nca blur settings reapply reliably when a moderator unblurs sensitive content, then closes and reopens the case, the content correctly returns to its blurred state in line with the queue's blur settings rfi uploaded files visible to moderators images and documents uploaded by users when responding to a request for information are now viewable by moderators directly in the rfi conversation configuration updates full moderation actions now scrollable admins can now scroll through the complete list of moderation actions, so actions that previously sat beyond the visible area are always reachable search by report id searching for a report id now returns the correct report, including when using advanced search filters flag ids have also been added to the flag filter search dropdown to make finding the right item easier reliable handling of very large submissions submissions containing very large numbers of child contents are now handled reliably, improving stability for high volume content flows