v 2.26 - Feb 16
2 min
This release marks an important shift in how content is managed in Nima, moving from a report-centric view to case-centric, giving platforms more context and understanding of their moderation activities.
We are therefore introducing a new redesigned Moderation Console built around the case-centric approach, so that moderators have a comprehensive view of all reports on a given piece of content in one place. It also delivers major enhancements to the Prioritisation Engine — including custom attribute support and time-based scoring.
New Features
- Redesigned Moderation ConsoleModeration Console & Case Detail Screen: The moderation console has been redesigned around a case-centric approach. It now consolidates all reports (both from AI proactive detection and users) on a given piece of content into a single view, providing moderators with a comprehensive summary of reports and fuller context around each case. Individual reports can still be accessed and reviewed independently within the case view. We also added a Reported Account section showing key insights (like reports count and policy violations), making it fully customisable and allowing teams to surface the attributes most relevant to their review workflow.
- Custom Attributes in Prioritisation Engine: The Prioritisation Engine now supports custom attributes as criteria for building prioritisation rules. Activated custom attributes appear in the criteria dropdowns alongside existing options like Channel and Label. Rule operators reflect the custom attribute type, giving teams more granular control over how cases are scored and routed.
- Time-Based Prioritisation Scoring: A new prioritisation technique calculates a priority score (0–100) and assigns a status (Low, Medium, High, Severe) to each new report. The system factors in how long a report has been open, any configured deadlines, rule weights, and content boost multipliers to help moderators focus on the most urgent content first.
Improvements
- Report Prioritisation in New UI: The Report Prioritisation feature is now available in the redesigned user interface, ensuring continuity of this capability as teams transition to the new moderation console.