Compliance
Illegal Content Reporting
9 min
empowering users to report illegal content online platforms worldwide face the challenge of enabling users to report content that violates laws and regulations whether complying with the eu's digital services act (dsa), the uk's online safety act platforms need a robust, accessible mechanism for users to flag illegal content and for platforms to respond appropriately nima provides an out of the box, self hosted illegal content report form that requires no setup or engineering effort your unique reporting url https //{tenant} nima tremau net/user reports/ for technical integration details , see docid\ ic7tcb ig zpyofliekr in the api documentation section illegal content report form the white labeled, customizable report form that can be embedded directly into your platform's interface to make it accessible to your users the form collects all necessary information to assess and act on illegal content reports, including content identification precise location and type of the reported content legal basis explanation of why the content is considered illegal \[with dsa infringement categories in case the selected country is in the eu] reporter information identity and contact details of the person submitting the report good faith declaration confirmation that the report is submitted genuinely supporting evidence optional fields for additional context or documentation integration overview the illegal content report form integrates seamlessly with your platform through a simple redirect mechanism your platform links to the nima hosted form with pre populated parameters, and the form handles all compliance requirements automatically for complete technical integration instructions, including parameters, endpoint configuration, and rule routing, see in the api documentation how the report process works user initiates report the reporter clicks a report cta button within your platform redirect to form your server redirects the user to nima's white labeled report form with pre filled query parameters form completion the reporter fills out the form with required information form submission upon submission, nima retrieves complementary data from your server and any third party services report creation the report appears in the for review webhook notification nima sends a webhook to your server confirming the report creation receipt confirmation an automatic acknowledgment is sent to the reporter (if configured) sending receipt confirmations to automatically acknowledge receipt of reports to reporters go to workspace settings > user notifications create a notice acknowledgement receipt template select user report notification > add a template and choose your template click save to apply changes trusted flagger reporting for platforms operating in jurisdictions that recognize trusted reporters or operating partnerships with specialized organizations, nima offers trusted flagger functionality as a built in enhancement to the standard reporting mechanism what are trusted flaggers? trusted flaggers are organizations or entities officially designated by regulatory authorities (such as digital services coordinators in the eu under dsa article 22) to report illegal content systematically, accurately, and in a timely manner for the eu, you can check the official list on https //tremau com/resources/dsa database/ or the https //digital strategy ec europa eu/en/policies/trusted flaggers under dsa how trusted flagger reports work in nima trusted flaggers use the same illegal content report form as regular users, ensuring consistency and simplicity the key difference is a report type field where they select "trusted flagger report " automatic validation when a trusted flagger submits their email address, nima can automatically validate it against official registries (such as the european commission's list for dsa compliance) this ensures that only legitimate trusted flaggers receive priority handling priority processing validated trusted flagger reports are automatically flagged as priority cases in nima, ensuring they receive expedited review and action for additional flexibility, you can define custom rules in nima's using the trusted flagger channel criteria this allows you to route trusted flagger reports to specialized moderation queues apply escalated workflows set faster sla targets assign to senior moderators