User Reports

while proactive detection in nima and automated moderation will moderate the majority of harmful content and check all content posted, it may be the case that your users will report content in nima, you can integrate your existing and current user reporting flow to make sure user reports are promptly reviewed by human moderators note this reporting flow is separate from the dsa reporting flow, which is instead detailed here \[link to be added] overview the user reports api of nima allows you to connect your reporting flows to nima this enables your moderation team to review user generated content reports from your platform and take action on flagged content through a centralized console api endpoint post /queues/process file the review workflow to integrate user reports from your platform into nima, use the user reports api the workflow is as follows a user flags content on your platform your system sends the report to nima via the user reports api nima routes the report into a dedicated moderation queue your moderators review the report in the nima console and take appropriate action api integration making a request submit user reports by making a post request to /queues/process file the request must include the required headers and a json payload containing the report details curl location g '{{url}}/queues/process file' \\ \ header 'accept application/json' \\ \ header 'content type application/json' \\ \ data raw '{ "priority" "severe", "channel" "user report", "reason for request" "lorem abuse reason for request", "customerspecific" {}, "content" { "content id" "098765434567", "title" "content title", "body" "an optional text description of the submitted content ", "url" "https //images unsplash com/photo 1585589266882 2cb137ba7db6?ixlib=rb 4 0 3\&ixid=m3wxmja3fdb8mhxwag90by1wywdlfhx8fgvufdb8fhx8fa%3d%3d\&auto=format\&fit=crop\&w=725\&q=80", "token" "a livestreaming video token when content type is livestream", "type" { "id" "img" }, "status" "published", "customerspecific" { "post likes" "12", "post views" "12" } }, "reporter" { "id" "321", "name" "reporter james", "phonenumber" "070 123456", "emailaddress" "reporter\@tremau net", "customerspecific" { "reporter account creation date" "2023 04 03", "reporter account verified" "true" } }, "reportee" { "id" "123", "name" "reportee john", "phonenumber" "070 564123", "emailaddress" "reportee\@tremau net", "customerspecific" { "reportee account creation date" "2023 04 03", "reportee account verified" "true" } }, "location" { "city" "stockholm", "postalcode" "111 57", "region" "stockholm", "countrycode" "se", "ipaddress" "192 168 0 1", "customerspecific" {} }, "label" \[ "nudity" ] }' request parameters global parameters true 172,172,172,175 left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type content true 172,172,172,175 left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type reporter true 172,172,172,175 left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type reportee true 172,172,172,175 left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type location the location attribute is optional if provided, it can contain any of the following location data points true 172,172,172,175 left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type a note on customerspecific the global, content, reportee and reporter attributes all possess an optional field which accepts an object customerspecific key value pairs will always be accepted; however, to observe these customerspecific attributes in the metadata on the moderation dashboard, you must configure these custom attributes in the "admin settings > custom attributes" configuration page api response the api returns a structured response to confirm successful processing or indicate validation errors success response a successful call to /queues/process file returns the following response { "message" "success", "ok" true } error response if mandatory fields are missing or contain invalid data, the api will return a validation error detailing the specific failures { "statuscode" 400, "message" \[ "content title must be a string", "content title should not be empty" ], "error" "bad request" } error handling the following error may occur when submitting user reports true 172,172,172,175 left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type left unhandled content type