Visualising a case in Nima

dashboard overview when you log in as a moderator, you'll see a dashboard with all the queues you're assigned to team assignments to queues are managed in docid\ azsiick6eehflzwytql v settings the dashboard has 2 tabs , both organised by queue reports reports waiting to be reviewed by moderators for the first time docid\ hadsvd38gpyc7canb4oyi reports that users have appealed after the first review, pending moderators second review you can see how many reports are pending and how long they've been waiting (less than 24 hours, less than 48 hours, or more than 48 hours) the dashboard shows when it was last updated and automatically refreshes to keep the information current queue viewing modes you can view queues in two different ways , each suited to different tasks list view displays reports in a table format, giving you a comprehensive overview of the queue this mode works well for bulk moderation and manual prioritization cases appear as rows that are easy to scan you can manually select specific reports to prioritize or skip customize which columns appear to see the details that matter to you handle specific cases out of the normal order when needed docid\ angnoc xkytjfghpyhxmz shows cases one at a time when you click the play button, using a case centric approach that consolidates all reports on a given piece of content into a single view it provides a full screen view with comprehensive context for each case, so nothing gets overlooked this mode is ideal for high volume queues where you need to process cases quickly and sequentially cases appear in a continuous sequence, moving automatically to the next case after you make a decision each case view includes a summary of all reports, a customisable reported account section, and the full audit trail streamlined workflow keeps you focused on making decisions without having to select each case manually see docid\ angnoc xkytjfghpyhxmz for a detailed walkthrough of the interface how cases appear and are ordered which cases appear in which queues depends on the rules you've configured both docid\ hfx29ae9o5ktdj2 dokxb and docid\ hfx29ae9o5ktdj2 dokxb control where cases go the order of cases within each queue is based on their severity nima automatically puts the most critical content first, so you can address urgent issues quickly you can customize how cases are prioritized in queue prioritisation settings to match your platform's specific needs