---
title: Users, Teams & Roles
slug: users-teams-and-roles
docTags: 
createdAt: 2025-01-09T08:09:02.550Z
---

Users & Teams are managed from `Configure > Moderation & Teams > Roles & Access`. Use it to view users, assign roles, set team membership, and control access across your Nima workspace.

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## Users

The Users list shows:

- **Full Name:** The user’s display name. 
- **Role:** The user’s assigned role. 
- **Last Login:** Shows “Never Logged In” until first sign‑in. 

Admins can add users, edit their details, adjust roles, and assign teams.

### Add a user

1. In Users, click **ADD NEW** to open the Add User form. 
2. Enter **First Name**, **Last Name**, and **Email**. 
3. Select a **Role** from the Role selector (supports custom roles). 
4. Assign **Teams** (e.g., select DEFAULT UserGroup if applicable). 
5. Fill **Additional Information**: Area of Expertise, Timezone, Language, Department. 
6. Click **ADD USER**. The user appears in the list; Last Login stays “Never Logged In” until they sign in. 

### How new users start using Nima

New users should:

1. Navigate to the Nima login page
2. Click **"Forgot Password"**
3. Enter their email address
4. Follow the password reset email to **set their password**
5. Log in with their new password

## Teams

This page lets you organize users into teams for group-based access and responsibilities. It shows a Teams table with **Team Name** and **Members**, an action to add or edit teams, and pagination. A Roles panel is visible alongside, listing available roles and an option to create new ones.

### How to add a team

1. In Teams, click **ADD NEW** to open the Add Team form. 
2. Enter a **Team Name**.
3. Add initial **Members** by selecting existing users.
4. Save and the team appears in the Teams list with its member count.

### How to edit a team

1. Open the Edit Team form from the Teams list.
2. Update the **Team Name** in the name field.
3. Review current **Members** and use **ADD NEW MEMBERS** to include more users.
4. Select **EDIT TEAM** to save changes.

Moderation teams are assigned to moderation queues in their [Queues](docId\:AzSiicK6eEHFlzwytQL-V).

## Roles

The Roles list shows all available roles and lets admins create and customize them.

### Add a role

1. In Roles, click **ADD NEW ROLE** to open the form. 
2. Enter the **Role Name**. 
3. Configure **Permissions** to grant access to the different Nima pages and features.



4. Click **ADD USER ROLE**. The role becomes available in the Role selector when adding or editing users.

### What each permission gives access to

| Permission                                              | What it gives access to                                                                                                                                                                     |
| ------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Overview**                                            | The home dashboard: Queue list, volumes, and which team members are online.                                                                                                                 |
| **Moderation Analytics**                                | The T\&S Analytics dashboards: moderation volumes, Policies, decisions, and handling times.                                                                                                 |
| **Transparency Reporting**                              | Generating and downloading transparency reports.                                                                                                                                            |
| **Admin Analytics**                                     | Advanced analytics dashboards.                                                                                                                                                              |
| **Pending Reports** / **Processed Reports**             | Viewing, searching, and acting on Reports: applying decisions, applying strikes, marking No Policy Violation, and moving Cases between Queues.                                              |
| **Pending Appeals** / **Processed Appeals**             | Viewing and deciding on Appeals.                                                                                                                                                            |
| **Quality Control List** / **Quality Control Sampling** | Quality control reviews and sampling.                                                                                                                                                       |
| **Bulk Actions**                                        | Acting on several Reports at once (when enabled for your workspace).                                                                                                                        |
| **Account View**                                        | Reported Account profiles: account details, metrics, history, and communications. Also shows the Reported Account metrics in the Moderation Console.                                        |
| **Settings**                                            | All workspace configuration: users, Roles and Teams, Queues, Policies, rules, actions and decisions, the Account Strike System, User Notifications templates, integrations, and API access. |

:::hint{type="warning"}
**Settings** is all-or-nothing: it grants full configuration access, with no partial or read-only option. Only give it to workspace administrators.
:::

### Set up an analytics-only role

For team members who need to follow moderation activity without reviewing content (for example, stakeholders or analysts):

1. Create a new role, for example **Analytics**.
2. Tick **Moderation Analytics**, plus **Transparency Reporting** and **Admin Analytics** if they need them.
3. Leave all other permissions unticked, especially **Pending Reports**, **Processed Reports**, **Pending Appeals**, **Processed Appeals**, **Bulk Actions**, and **Settings**.
4. Assign the role to the relevant users.